Reviews

7.4
Review Score

Score Breakdown

Cleanliness
7.7
Comfort
7.5
Property Location
7.7
Facilities
7.1
Staff
7.7
Value
6.5

Reviews

    Jenifer
    us

    Review Score

    3.8
    May 20, 2018
    1) no air in the room. Had to call a repair person at 10:39 at night. The room was very stuffy and bad smelling 2) crumbs of something left all over the carpet. Carpet was wet in a large spot with unidentified liquid 3) showerhead shoots water up to the ceiling, soaking the floor, ceiling, and toilet area 4) Room service charged me for an avocado kale salad but only sent 1/2 sliced avocado. Too tired after 18 hrs of flying to complain
    It’s proximity to JFK
    mustafa
    sa

    Review Score

    2.9
    May 20, 2018
    There are no comments available for this review.
    Carl
    us

    Review Score

    5.0
    May 19, 2018

    Disappointed... normally go to Holiday Inn Express... will return to HI Express.

    Shower didn't work. Bathroom wasn't clean.
    Comfortable bed. Airport shuttle.
    Denise
    us

    Review Score

    8.8
    May 19, 2018
    There are no comments available for this review.
    Karen
    us

    Review Score

    8.8
    May 18, 2018
    There are no comments available for this review.
    us

    Review Score

    9.6
    May 18, 2018
    There are no comments available for this review.
    Frances joy
    ph

    Review Score

    3.8
    May 17, 2018
    There are no comments available for this review.
    Svetlana
    ca

    Review Score

    6.2
    May 16, 2018
    Room for 3 people is really very small, there wasn’t enough towels and shampoo for everybody. Room is dark, no enough lights.
    Good location near the JFK airport with free shuttle. Ironing facility.
    O
    us

    Review Score

    9.6
    May 16, 2018
    There are no comments available for this review.
    Milton
    us

    Review Score

    5.8
    May 15, 2018
    I had to request soap for my room after the maid arrived for service at about 5:00 pm. The room was fine but nothing special. The tv was on the wall to the left of the bed so watch tv in bed was something of a challenge.
    There was nothing special about this location given the price.
    DUY THINH
    vn

    Review Score

    5.8
    May 21, 2018

    Long time for check-in

    The receptionist took 2 hours for us to check in.
    Cassandra Holm
    nz

    Review Score

    6.2
    May 21, 2018
    The lady at the desk was rude and very unfriendly
    The room was a good size, nice and clean
    Vishal Tilak
    za

    Review Score

    4.6
    May 20, 2018

    Great brand but staff to not compliment it

    Concierge service was appalling & reception didn't explain costs. You could hear the central vent in the room. Extremely loud.
    Bed was comfortable.
    us

    Review Score

    5.0
    May 19, 2018
    There are no comments available for this review.
    S L
    in

    Review Score

    5.0
    May 17, 2018

    Good location nothing else

    I stayed 4 nights I found everyday morning very limited and poor managed same buffet breakfast
    Marina
    gb

    Review Score

    5.8
    May 17, 2018
    There are no comments available for this review.
    MARGARET
    za

    Review Score

    9.6
    May 17, 2018
    There are no comments available for this review.
    Abukharroub
    sa

    Review Score

    7.5
    May 17, 2018
    so far from centr an no metro station nearly
    small room - no grocery around or any thing- u need car
    Spero
    gr

    Review Score

    10
    May 17, 2018
    Not one anything
    Everythinh
    Audrey
    za

    Review Score

    6.7
    May 17, 2018
    There are no comments available for this review.
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